Terms of Service

UGCollab is an invite-only network that connects brands with vetted UGC creators to brief, review, and settle paid creator work. We provide the tools that move a campaign from brief through delivery to payment. We are not a party to the creative work itself.

You must provide accurate account information and keep your credentials secure. Brand and creator accounts carry different permissions. You are responsible for activity under your account.

Payment for accepted work is held in escrow and released when the deliverable ships. Brands fund upfront, creators are paid on delivery, and the funds are safe in between. Settlement runs through our payment processor in the campaign currency.

Ownership and licensing of delivered content are set by the terms of each campaign. Submissions are version-tracked and immutable once recorded. Nothing here transfers rights beyond what a campaign grants.

Do not use UGCollab to post unlawful briefs, deliver infringing content, circumvent escrow, or harass other users. We may suspend accounts that break these rules.

UGCollab is provided on an as-is basis. To the extent permitted by law, our liability is limited. This placeholder wording must be replaced with a counsel-drafted limitation before launch.

UGCollab operates across Hong Kong and the United Kingdom. The governing-law and dispute-resolution terms, including which forum applies to brand and creator relationships in each jurisdiction, will be finalised with counsel before launch.

Questions about these terms go to hello@ugcollab.ai.